Privacy Policy

1. Introduction

ProxyCards.ca ("we", "us", or "our") operates the website proxycards.ca. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

2. Information We Collect

We collect the following types of information:

• Email address — provided at checkout for order confirmation and communication about your order.
• Shipping name and address — provided during payment to fulfill your order.
• Payment information — credit/debit card details are collected and processed exclusively by our third-party payment processor. We never receive, store, or have access to your full card number.
• Cart data — your shopping cart is stored locally on your device using browser storage (localStorage). This data never leaves your browser unless you proceed to checkout.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.
• Send order confirmations and shipping updates.
• Respond to customer service inquiries.
• Maintain records for accounting and legal compliance.

We do not use your information for marketing, advertising, or profiling purposes. We do not send promotional emails.

4. Third-Party Services

We use trusted third-party service providers to operate our website, process payments, and store data. These providers only receive the minimum information necessary to perform their services on our behalf. Specifically:

• Payment processing — a PCI DSS Level 1 certified payment processor handles all credit/debit card transactions. Your full card details are never stored on or accessible from our servers.
• Website hosting — our hosting provider processes web requests to serve pages but does not store personal data on our behalf.
• Database infrastructure — order data is stored securely in a managed database with encryption at rest and strict access controls.

We do not sell, rent, or trade your personal information to any third party.

5. Data Security

We take the security of your information seriously:

• All data transmitted between your browser and our website is encrypted using SSL/TLS (HTTPS).
• Payment card details are handled entirely by our payment processor and are never stored on our servers.
• Database access is protected by row-level security policies, ensuring data isolation.
• Administrative access requires authenticated credentials with role-based access control.

6. Cookies and Local Storage

Our website uses minimal browser storage:

• localStorage — stores your shopping cart contents on your device. This data is not transmitted to us until you proceed to checkout.
• Authentication cookies — used only for admin login sessions. These are first-party, secure cookies set by our authentication provider.

We do not use third-party tracking cookies, analytics trackers, or advertising pixels.

7. Data Retention

We retain order records (email, shipping address, order details) for as long as necessary to fulfill our legal and accounting obligations. Cart data stored in your browser is retained until you clear your browser storage.

8. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal data, subject to legal retention requirements.

To exercise any of these rights, contact us at info@proxycards.ca.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at: info@proxycards.ca