ProxyCards.ca

Support & FAQ

Find answers to common questions below. Can't find what you're looking for? Reach out to us directly.

What are proxy cards?

Proxy cards are high-quality reproductions of trading cards intended for casual play, playtesting, and collecting. They are not official tournament-legal cards and should not be represented as authentic.

What's the difference between non-foil and foil?

Non-foil cards are printed on premium card stock with a standard matte finish. Foil cards feature a reflective, holographic finish that gives them a premium metallic look and feel.

What is the minimum order amount?

The minimum order amount is $25.00 CAD. You won't be able to proceed to checkout until your cart meets this minimum.

How much is shipping?

We charge a $10.00 CAD flat rate for standard shipping on all orders under $100. Orders of $100.00 CAD or more qualify for free shipping.

Do you ship internationally?

No. We currently ship within Canada only. During checkout, you will only be able to enter a Canadian shipping address.

How long does shipping take?

Standard shipping typically takes 3–7 business days after your order is processed. Delivery times may vary depending on your location and carrier conditions.

Do you charge tax?

No. The price you see is the price you pay — no additional taxes are applied at checkout.

How do I track my order?

Once your order has shipped, you will receive a confirmation email with tracking information. If you haven't received tracking details within 3 business days of placing your order, please contact us.

Can I return or exchange cards?

If you receive damaged or incorrect items, please contact us within 14 days of receiving your order with your order details and a description of the issue. We will arrange a replacement or refund at our discretion.

Due to the nature of proxy cards, we do not accept returns for change of mind.

How do I contact support?

You can reach us by email at info@proxycards.ca. We aim to respond within 1–2 business days.

Still have questions?

We're here to help. Send us an email and we'll get back to you.

Email info@proxycards.ca