Support & FAQ

Proxy cards are high-quality reproductions of trading cards intended for casual play, playtesting, and collecting. They are not official tournament-legal cards and should not be represented as authentic.

Non-foil cards are printed on premium card stock with a standard matte finish. Foil cards feature a reflective, holographic finish that gives them a premium metallic look and feel.

Non-foil cards are $2.00 CAD each and foil cards are $4.00 CAD each. Some cards may have custom pricing based on availability.

Credit card orders require a $25.00 CAD minimum. If you choose Interac e-Transfer at checkout, there is no minimum order amount.

The $25.00 CAD minimum for credit card orders helps us protect both our customers and our business. Small transactions are commonly used to test stolen credit card numbers — a practice known as card testing. By setting a minimum, we make our store a less attractive target for this type of fraud, which ultimately keeps our payment processing secure and our prices fair for everyone.

Need a smaller order? No problem — just select Interac e-Transferas your payment method at checkout. There's no minimum order amount, and you can even save 20–30% on qualifying orders. Standard shipping fees still apply for orders under $100.

We charge a $10.00 CAD flat rate for standard shipping on all orders under $100. Orders of $100.00 CAD or more qualify for free shipping.

We also offer Canada Post Express Post for $25.00 CAD — perfect if you have a big game coming up and need your cards fast. Express Post replaces the standard shipping fee (you pay $25 instead of $10, not both).

Delivery times vary by location. Visit Canada Post for estimated delivery to your area.

Every order is packed with bubble wrap and proper protective packaging to ensure your cards arrive in mint condition.

No. We currently ship within Canada only. During checkout, you will only be able to enter a Canadian shipping address.

Orders placed before 2:00 PM ET are typically shipped the same day — including weekends. Our fulfilment centre operates 7 days a week from 5:00 AM to 12:00 AM ET, so your cards are picked, inspected, and packed fast.

Once shipped, standard delivery typically takes 3–7 business days depending on your location. Express Post is faster, but delivery times depend on your area — check Canada Post's delivery estimator for specifics. Rural areas may take longer.

No. The price you see is the price you pay — no additional taxes are applied at checkout.

Once your order has shipped, you will receive a confirmation email with tracking information. If you haven't received tracking details within 3 business days of placing your order, please contact us.

If you receive damaged or incorrect items, please contact us within 14 days of receiving your order with your order details and a description of the issue. We will arrange a replacement or refund at our discretion.

Due to the nature of proxy cards, we do not accept returns for change of mind.

We understand the concern. The proxy card printing ecosystem is well-known to us, and here is the reality: while many lower-quality proxies are mass-produced in China, there are only a handful of premium Asian suppliers capable of producing truly high-quality, replica-grade cards. Virtually every reputable proxy site — including the most popular ones — sources from these same suppliers. The reason is simple: printing businesses outside of Asia typically refuse to produce proxy cards due to perceived liability issues.

We use the same premium card stock as these top-tier suppliers. So the real question is: what makes us different?

Most proxy sellers are US-based, which creates several disadvantages for Canadian buyers:

• ×Currency exchange fees — you pay more than the sticker price
• ×US taxes and customs charges at the border
• ×Shipping delays — many sites only order from Asia after accumulating enough purchase orders, so you wait weeks
• ×Reliability risk — some sites get shut down regularly, losing access to payment gateways and leaving orders unfulfilled

Going direct cuts out the middleman, but comes with its own set of problems:

• ×Minimum quantity requirements — you often have to buy hundreds of cards, many of which you do not need
• ×International shipping delays and border/customs fees
• ×No individual quality control — bulk orders are not inspected card by card, and defects are more common than you would think
• ×Difficult refund process — issues are usually resolved with a discount on your next bulk purchase rather than a proper refund

We built ProxyCards.ca to solve every one of these problems:

• ✓100% Canadian — no currency exchange fees, no customs charges, no US taxes, and we do not even charge Canadian taxes
• ✓Same-day shipping — we hold local inventory, so orders placed before 2:00 PM ET typically ship the same day, including weekends
• ✓Individual card inspection — every single card is checked for quality before it goes in the box
• ✓Buy exactly what you need — no minimums on e-Transfer orders, no forced bulk buys
• ✓Best customer service — contact us before 2:00 PM on a weekday and we will get back to you the same day. Customer service hours are Monday–Friday, 8:00 AM – 5:00 PM ET. Weekend inquiries are answered by the following Monday
• ✓Fulfilment 7 days a week — our fulfilment centre operates from 5:00 AM to 12:00 AM ET, every day of the week

You can reach us through our contact form. Our customer service team is available Monday–Friday, 8:00 AM – 5:00 PM ET. Messages submitted before 2:00 PM on a weekday receive a same-day response. Weekend inquiries are typically answered by the following Monday.